Careers

People who thrive at TallGrass are aligned to our values and care personally about a holistic approach to wellness, business excellence and on-going development.

TallGrass Values

Why work at TallGrass

Are you excited about a career that aligns with your personal values? One where you feel grateful to use your passion for health and sustainability and work with an equally passionate team.

TallGrass might be the right home for you if:

  • You want to use your career skills to make a difference in the health and wellness of our community
  • You want to work somewhere that you can feel proud to share with the world
  • You want to work for a company where people care about each other and contribute to making it a great place to work

Career Opportunities

Sales Coordinator (Vancouver, BC)
Job Mission/Summary:

As our Sales Coordinator, you are the central hub of the sales team. You will develop a thorough understanding of the needs of each sales territory. You make sure all members of the sales team have the tools and information they need daily to exceed their sales targets by accurately executing on sales operational tasks and ensuring sales team resources are up to date. You coordinate with other departments in the organization, whether it’s working with the operations and order processing teams to put through Account Managers’ monthly sample orders or coordinating with the marketing and operations teams to put together the monthly announcements, to get your job done. The Sales Coordinator reports to the Customer Experience Manager.

Outcomes/Critical Success Factors:
  • Uphold and honour TallGrass core values (This will be demonstrated through internal and external feedback)
  • Maintain and update various sales reports and resources for our account managers on a weekly, monthly and as needed basis.
  • Coordinate email marketing distribution lists and e-marketing templates – weekly and monthly
  • Proactively complete new items, discontinued or product change paperwork (excel and web portal based) for our accounts
  • Using our internal database measure and provide repots on new item placement and sales
  • Enter and maintain TallGrass item data in the GS1 web portal each month and pass to accounting associated invoices.
  • Coordinate Biweekly full sales meetings by managing web conferencing invites, preparing the slide templates, and providing sales reports as needed.
  • Complete a variety of administrative duties as assigned by your manager.
Competencies:
  • Sales team members are your customers - Members of the sales team are your top priority, and you go above and beyond to give them excellent support.
  • Excel Whisperer - Advanced knowledge of Excel that allows you to breeze through data, creating reports and pivot tables to serve the needs of your customers.
  • Systems Friendly - Experience working with an ERP & Web Portal based environment will be an asset. Openness and comfort in learning to use new tools will be necessary.
  • Detail Oriented - Accurately and on-time complete operational tasks, such as filling out price change and promotional paperwork, listing, website and GS1 paperwork and monitoring contingency fund management.
  • Organized almost to a fault - You are uber-organized and, as a result, can efficiently manage your time and prioritize your tasks.
  • Communication Hub - You clearly and effectively coordinate and circulate information, both written and verbally, internally and externally.
  • Sales Resource Librarian - Ensure sales tools/resources are accurate and up to date, including pricebooks and order forms and that team receives samples as needed.
  • Enthusiastic team player - You love to collaborate and seek to build strong relationships with other TallGrass stakeholders, such as co-workers and vendors.
  • Open to change - You are part of an evolving organization where being flexible and adaptable is essential.
  • Sense of Urgency - You can multitask and solve problems quickly
  • Mind Reader - Of course, you’re not a mind reader, but you demonstrate proactive approaches to providing services to your customers.
  • Strong work ethic - You’re committed to putting in the time required to see the job through.
Interested in learning more about this opportunity? · Apply here: Apply here: https://www.fitzii.com/apply/46348?s=in
TallGrass Product Ambassador (Southwestern Ontario)

Job Posting: February 4
Apply by: February 29
Start Date: February/March

Job Mission/Summary:

A TallGrass Product Ambassador is the front line for consumer outreach and ultimately the face of the brand. They are responsible for carrying out product demonstrations in retail stores and engagement with retail staff members. Their role is to educate consumers and encourage trial; reaching as many people as possible and increasing exposure and retail sales of Natural Health Products (Botanica and MegaFood) distributed by TallGrass. This is a part-time, contract position offering a competitive wage in Southwestern Ontario/GTA.

Outcomes/Critical Success Factors:
  • Increased sales of TallGrass products at retail partners through in-store product demonstrations.
  • Engagement with retail staff members, including sampling and education.
  • Basic upkeep of retail merchandising, including notifying TallGrass Account Manager on issues related to testers and retail inventory.
Competencies:
  • Understanding of and passion for Natural Health Products and/or Natural Beauty Products, including an understanding of ingredients, effectiveness, and product usage.
  • Sales ability; must be able to sell a minimum of $200 retail worth of product in a four-hour product demonstration. Natural Health Product retail sales experience is an asset.
  • Dynamic, outgoing personality; comfortable approaching people in-store and starting a conversation.
  • Organized and able to work well independently. Expected to set up demonstrations with retail stores, manage bookings and submit reports on online platform (Promomash).
  • Manage demo inventory, placing orders 2 weeks in advance of scheduled demo.
  • Familiarity with Microsoft Office Suite, especially Excel.
  • Effective and professional communicator.
  • Flexibility to work evenings and weekends.
  • Punctual and reliable. Must be able to meet deadlines and honor commitments.
  • Reliable transportation is an asset.
  • Food Safety Certificate is an asset.
To Apply: Please submit your resume to Jessica at jcosby@tallgrass.ca
Graphic Designer (Vancouver BC)
Job Mission/Summary:

We’re looking for a values-based graphic designer who is passionate about natural health and has 1-2 years experience to join our fast-growing team. You are looking to gain experience with a great company and brands and are looking to take that next step in your career. Working with our Creative Lead and marketing team, your mission is to create design assets ranging from digital to packaging for our in-house brand, Botanica, and our distributed brands including MegaFood, Host Defense, Manuka Health, Innate Response and Annemarie Borlind. The Graphic Designer reports to the Marketing Manager.

Outcomes/Critical Success Factors:
  • Fulfil trade marketing design requests to meet retailers and sales rep expectations
  • Design Digital Marketing assets such as images, gif’s, Google and Facebook ads, blog posts, formatted for use on various social media platforms and websites, following our calendar
  • Collaborate with lead designer on the creation, proofing, and editing of production files (packaging /labels)
  • Create engaging education/training materials for our retail partners.
  • Maintain and update image, collateral and asset library maintaining accurate version control each week
  • Design marketing material such as Webinar invitations, PowerPoint templates, pitch decks, any other marketing collateral required by the internal team
  • Audit and update website images
  • Other design-related tasks as assigned
Qualifications:
  • Degree or diploma in graphic design
  • 1-2 years of experience as a designer within the creative industry, preferably with an Agency.
  • Up-to-date on the latest standards, changes, trends in visual design
  • Strong technical proficiency working in a Mac and PC environment and expert skills using the latest software packages, including Adobe Creative Suite
  • Ability to give and receive valuable design feedback
  • Organized and efficient at handling a variety of assignments with a strong sense of urgency
  • A self-motivated, ambitious, high achiever, entrepreneurial mindset
  • Team player with a positive attitude
  • Collaborative in working with marketing, e-commerce and sales to solve problems with a high degree of customer service
  • Ability to work within tight deadlines, and handle multiple projects on the go
  • Production excellence – files are created with attention to detail
  • Values aligned with TallGrass and our customers
  • Passion for the natural health and beauty industry
Nice to have but not need to have:
  • The ability to illustrate/draw
  • Experience in photography/videography
Interested in learning more about this opportunity? Apply here: https://www.fitzii.com/apply/45983?s=c11
eCommerce Coordinator (Vancouver BC)
Job Summary/Mission:

We are looking for a values-based, energetic and motivated individual to join our growing eCommerce team in our downtown Vancouver office. Our ideal candidate is highly organized, skilled at Excel, has great problem-solving skills, thrives under pressure, knows how to prioritize tasks, and can build relationships across various departments with ease. Having some past marketing experience and being eager to expand your skills to include Amazon and D2C eCommerce will make you successful in this role. Previous experience working in a CMS, ERP, ecommerce platform or selling on Amazon is considered an asset.

Outcomes/Critical Success Factors
  • Create and monitor all eCommerce product page listings across several brands; upload images, develop content and ensure best practices are being adhered to and conversion goals of 13%+ is met for each brand
  • Assist with online marketing campaigns, ensuring our monthly spend is on budget and ACoS target is met
  • Help maximize and drive Amazon and eCommerce sales by ensuring timely execution of tasks, while developing strong product knowledge and collaborating across departmental teams
  • Monitor, report and act on brand compliance violations on a weekly basis ensuring 90%+ buy box ownership
  • Liaise with Operation teams to execute order requests, return planning, expiry date tracking and preparing required labels and documentation to maintain 95% in stock status on all SKUs while remaining within inventory budget
  • Troubleshoot issues, manage open cases, responding within 24 business hours and escalating to the designated channels for resolution
  • Maintain annual promotional calendar timelines to ensure all storefront creative and product page listings are updated on brand, on time and on budget
  • Respond in a timely manner to customer inquiries and product reviews within 24 business hours in a professional, brand voice
  • Generate weekly and monthly reporting; review analytics and highlight findings
  • Keep up-to-date on eCommerce trends and Amazon offerings
Competencies
  • Project management mindset - An effective team member that can see a project through from beginning to end
  • Dependability – You’re able to meet deadlines on a consistent basis
  • Organized – Uber organized, detail oriented and can effectively manage time and prioritize tasks
  • Clear and effective communicator – Excellent communication skills
  • Technical skills - Experience working in a CMS, CRM, ERP, or another information management system. Intermediate Excel skills. Knowledge of SEO, keyword research and Amazon Seller Central experience an asset
  • Experience - Degree in a related field, or 1-2 years industry experience
Great Work Perks
  • Competitive compensation
  • Wellness program and health benefits
  • Staff product allowance and discount
  • Education assistance
  • Paid time off to volunteer
  • Profit sharing and savings plan
  • Monthly team socials
  • Dog-friendly office

Interested in learning more about this opportunity? Apply here:https://www.fitzii.com/apply/45870?s=c11

Digital Marketing Coordinator (Vancouver BC)
Job Summary/Mission:

We are looking for a values-based individual to join our growing marketing team at TallGrass. Your mission is to support the digital needs of our natural wellness brands (Botanica Health & Megafood) by helping create a first-class digital experience for our Canadian consumers online. You will be responsible for optimizing our websites, focusing on organic traffic, conversion targets online, Google Ads, Facebook Ads, performance analytics & identifying new digital opportunities for our brands to explore. The right candidate for this position loves numbers and is comfortable with data-based decision making. We are looking for a highly-organized individual who is interested in growing and learning with our team. This role reports to our Marketing Manager.

Outcomes/Critical Success Factors
  • Monthly website maintenance for our brands using WordPress
  • Working closely with our developers to enhance website performance, site speed check & monthly updates
  • Helping reach our monthly traffic conversion rate of 25% based on purchase intent metrics
  • Increasing website traffic by 100% year over year for our brands primarily through SEO and online ad strategy
  • Maintaining a healthy bounce rate of 55% for our websites
  • Monthly Google Ad Setup & campaign management, ensuring our targets are met
  • Monthly Facebook Ad Setup & campaign management, ensuring our targets are met
  • Building/growing an email marketing list of consumers & developing monthly email campaigns
  • Researching different online ad platforms to work with
  • Coordinating with our Amazon team on monthly pricing & promotion updates to for online ads
  • Supporting our digital growth objectives and strategies for SEO, content marketing, website development and digital advertising
  • Responsible for managing monthly budgets across all accounts/platforms maintaining ROI and ad spend
  • Helping with the planning and execution of new product launch efforts on our digital platforms
  • Working with the design team on updating content on our site: homepage banners, product images, product nutritional facts, retailer toolkits, social media images, blog & recipe images
Competencies
  • Excellent communication skills
  • Willingness to learn & adapt to a changing environment
  • Gratitude and a positive approach to work
  • Google AdWords experience
  • Google Analytics experience
  • Familiarity with WordPress
  • Facebook Ad experience
  • Digital advertising experience (email marketing, social media ads, online media ads)
  • Email Marketing experience
  • Marketing, business, communications or related degree
  • Agency experience, managing multiple clients accounts an asset
  • Passion for natural health and wellness
About Your Team
Meet your manager: Par, Marketing Manager
What I’m looking for: A data-driven individual who is passionate about SEO, online advertising and website traffic. I want someone on the team who is detail-oriented, organized and gets excited about numbers & data. You can spot missed opportunities online and keep yourself up-to-speed with new ad techniques. You are always looking for ways to improve by testing and re-testing well-thought-out strategies. You know how to plan and execute an online marketing campaign from start to finish with proven results.

Interested in learning more about this opportunity? Apply here: https://www.fitzii.com/apply/44702
Inside Sales Account Manager (Vancouver BC)
Job Mission/Summary

The Inside Sales Account Manager’s mission is to create meaningful interactions and provide outstanding sales and service to customers via phone, email and at tradeshows. As a member of our Inside sales team you will be responsible for achieving sales goals by working with new and existing retailers by building and maintaining a regular communication, developing business and marketing plans, educating and inspiring retail staff and consumers and coordinating demos resulting in year-over-year sales increase for the territory. Additionally, Inside Sales Account Managers are secondary support for the customer experience department. Inside Sales Account Managers report to the Customer Experience Manager.

Outcomes/Critical Success Factors:
  • Uphold and honour TallGrass core values
  • Manage call and email cycle to optimize growth
  • Consistently exceed quarterly sales by brand budgets
  • Enter all orders for the territory received daily and capitalize on sales opportunities
  • Be back up for customer experience department as needed
  • Plan and execute trade marketing plans
  • Consistently inspire and actively educate retail staff
  • Consistently sample retail staff
  • Effectively manage demo ambassadors
Competencies:
  • Experience – You have a minimum of 2 years of relevant experience in inside sales with an understanding of the health food industry and may even have sold or used our brands and products before
  • Education – Knowledgeable about Natural Health and Nutrition. Your passion for natural health, and wellbeing goes beyond personal interest and you have a designation
  • People Person – You continuously build strong relationships with practitioners and office staff over the phone and via email
  • Clear and effective communicator – You clearly and effectively communicate, both written and verbally, internally and externally
  • Engaged Listener – You fully concentrate on what is being said rather than just passively 'hearing' what people are talking about. When you really listen—when you're engaged with what's being talked about
  • Team player – You love to collaborate and seek to build strong relationships with other TallGrass stakeholders such as co-workers and vendors
  • Performance driven – You consistently exceed quarterly sales by brand budget by partnering with practitioners and health care providers
  • Walk the walk and talk the talk – You are passionate about the natural health industry, our brands and our company and that’s reflected in your lifestyle
  • Share your knowledge with passion – You enjoy teaching and talking with people about products, nutrition and natural living
  • Organized almost to a fault – You are uber organized, detail oriented and as a result can effectively manage your time and prioritize your tasks
  • Entrepreneurial mindset – You care about the business in your territory as if it were your own and are a self-motivated, ambitious, high-achiever
  • Open to new ideas – You have a willingness to learn new things and are adaptable and flexible
  • Creative problem solver and resolution seeker – You come to the table with potential solutions to problems you encounter
  • En Francais? – Bonus points for in addition to doing all of the above easily and when needed in French
Interested in learning more about this opportunity? Apply here: https://www.fitzii.com/apply/44377
Lower Mainland Product Ambassador
Job Summary/Mission:

A TallGrass Product Ambassador is the front line for consumer outreach and ultimately the face of the brand. They are responsible for carrying out product demonstrations in retail stores and engagement with retail staff members. Their role is to educate consumers and encourage trial; reaching as many people as possible and increasing exposure and retail sales of Natural Health Products (Botanica & MegaFood) and/or Natural Beauty Products (AnneMarie Borlind, Gabriel & ZuZu) distributed by TallGrass. This is a part-time, contract position offering a competitive wage.

Outcomes/Critical Success Factors
  • an increased sales of TallGrass products at retail partners through in-store product demonstrations.
  • engagement with retail staff members, including sampling and education.
  • basic upkeep of retail merchandising, including notifying TallGrass Account Manager on issues related to testers and retail inventory.
Outcomes/Critical Success Factors:
  • Understanding of and passion for Natural Health Products and/or Natural Beauty Products, including an understanding of ingredients, effectiveness, and product usage.
  • Sales ability; must be able to sell a minimum of $200 retail worth of product in a four-hour product demonstration. Natural Health Product retail sales experience is an asset.
  • Dynamic, outgoing personality; comfortable approaching people in-store and starting a conversation.
  • Organized and able to work well independently. Expected to set up demonstrations with retail stores, manage bookings and submit reports on online platform
  • Manage demo inventory, placing orders 2 weeks in advance of scheduled demo.
  • Familiarity with Microsoft Office Suite, especially Excel.
  • Effective and professional communicator.
  • Flexibility to work evenings and weekends.
  • Punctual and reliable. Must be able to meet deadlines and honour commitments.
  • Reliable transportation is an asset.

We are looking for ambassadors that will work in areas such as Vancouver, the North Shore, Coquitlam, Langley, White Rock, etc. Must be able to work evenings and weekends.

Please get in touch with your availability and where you would be willing to travel. Send your resume to demos@tallgrass.ca with [Lower Mainland Product Ambassador] in the subject line.

GTA Product Ambassador
Job Summary/Mission:

A TallGrass Product Ambassador is the front line for consumer outreach and ultimately the face of the brand. They are responsible for carrying out product demonstrations in retail stores and engagement with retail staff members. Their role is to educate consumers and encourage trial; reaching as many people as possible and increasing exposure and retail sales of Natural Health Products (Botanica & MegaFood) and/or Natural Beauty Products (AnneMarie Borlind, Gabriel & ZuZu) distributed by TallGrass. This is a part-time, contract position offering a competitive wage.

Outcomes/Critical Success Factors
  • an increased sales of TallGrass products at retail partners through in-store product demonstrations.
  • engagement with retail staff members, including sampling and education.
  • basic upkeep of retail merchandising, including notifying TallGrass Account Manager on issues related to testers and retail inventory.
Outcomes/Critical Success Factors:
  • Understanding of and passion for Natural Health Products and/or Natural Beauty Products, including an understanding of ingredients, effectiveness, and product usage.
  • Sales ability; must be able to sell a minimum of $200 retail worth of product in a four-hour product demonstration. Natural Health Product retail sales experience is an asset.
  • Dynamic, outgoing personality; comfortable approaching people in-store and starting a conversation.
  • Organized and able to work well independently. Expected to set up demonstrations with retail stores, manage bookings and submit reports on online platform
  • Manage demo inventory, placing orders 2 weeks in advance of scheduled demo.
  • Familiarity with Microsoft Office Suite, especially Excel.
  • Effective and professional communicator.
  • Flexibility to work evenings and weekends.
  • Punctual and reliable. Must be able to meet deadlines and honour commitments.
  • Reliable transportation is an asset.

We are looking for multiple ambassadors anywhere between Barrie and Toronto, and Durham and Etobicoke. Must be able to work evenings and weekends.

Please get in touch with your availability and where you would be willing to travel. Send your resume to vblakeman@tallgrass.ca with [GTA Product Ambassador] in the subject line.

Distribution Centre Manager (Vancouver BC)
Job Mission/Summary

We’re looking for a values-based individual to join our operations team in a newly-created role. Your mission is to manage the day-to-day operations of our Vancouver distribution centre. You know how to optimize processes, layout, scheduling and people to meet shipping targets. You are a leader motivating a team of 10+ through great culture and know how to optimize the flow of goods – both raw materials and finished goods – to keep everything running smoothly. The Distribution Centre Manager reports directly to the Director of Operations.

Outcomes/Critical Success Factors:
  • Manage distribution centre team to ensure 24hr order turnaround and meet monthly shipping targets
  • Recruit, train and coach new team members
  • Ensure workplace health and safety requirements, facilities cleanliness, and security of the work environment
  • Liaise with managers to prioritize orders for the day/week
  • Oversee the safe and accurate receipt, storage, picking/packing, periodic counting, and timely dispatch of goods
  • Plan future capacity requirements and arrangement of goods within the distribution center and organize special requirements for certain stock, such as perishable goods, and fragile items
  • Ensure distribution centre is within or below budget
  • Maintain control logs to ensure site meets regulatory requirements
Competencies
  • Values-aligned – You are excited about a career that aligns with your personal values
  • Efficient and Effective – You have a sense of urgency and manage your time well
  • Organized – You can juggle multiple tasks and meet deadlines
  • Positive attitude and team player – You are calm under pressure and care about team success
  • Great communicator – You are a clear and effective leader who creates a positive working environment for your team
  • Create a safe working environment – proven experience maintaining and developing processes to ensure team safety is your top priority
  • Creative problem solver – you’ve demonstrated sound judgment in solving a range of distribution challenges ranging from day-to-day deadlines to optimizing order flow
  • Computer savvy – Use your intermediate to advanced level Excel, Word and Outlook skills
  • Analytical skills – Ability to make calculations such as discounts, freight estimates, dimensional weight, invoices, and percentages
  • Physically fit for work – Able to meet physical requirements including: a variety of standing, sitting and walking throughout the day; repeated twisting at the torso while lifting and pulling inventory from shelves; regular lifting of up to 20 pounds and occasional lifting of 30-40 pounds, occasional climbing
Interested in learning more about this opportunity? Apply here: https://www.fitzii.com/apply/44044?s=fc
Distribution Centre Team Member (Vancouver, BC)
Job Summary/Mission:

We are currently seeking a Warehouse Picker/Packer, Shipper/Receiver to join our Warehouse team. This is a Monday to Friday full time position.

Outcomes/Critical Success Factors:
  • Receiving, verifying and inspecting incoming goods against purchase orders.
  • Rejecting unsatisfactory items and recording discrepancies.
  • Picking goods for outgoing orders. Maintaining rotation cycle according to expiration dates.
  • Packaging, wrapping, palletizing and labeling goods for outgoing shipments.
  • Loading and unloading parcels and pallets from trucks using palled jacks or hand carts.
  • Warehouse housekeeping and maintenance duties. Comply with safety, health, environmental, and quality requirements.
  • Material handling Overflow control, replenishment
  • Performing other related duties as assigned.
Qualifications:
  • Previous Warehouse/Stockroom experience preferred
  • Physically fit. Must be able to lift 30-50lbs regularly
  • Reliable individual, organized, with an ability to calculate, a good memory, and must be able to work accurately in a fast paced environment with minimal supervision
  • Good communication (written, listening, understanding, speaking), planning, and teamwork
  • Basic computer skills and knowledge of Microsoft Office
  • Able to handle multiple, simultaneous, and complex tasks and projects

Interested in learning more about this opportunity? Apply here: https://www.fitzii.com/apply/35165?s=c5

Quality Control Specialist (Vancouver BC)

Application closing date: August 30th, 2019
Reporting to: Director of Operations

Job Mission/Summary

The Quality Control Specialist is responsible for adhering to programs, policies, and practices that ensure operations are in compliance with Health Canada regulations, and ensure that ongoing regulatory compliance is maintained. Responsibilities include SOP management and implementation, finished product release, deviations management and up-to-date operational procedures/processes, and support customer/consumer complaints. The Quality Control Specialist reports to the Director of Operations.

Outcomes/Critical Success Factors:
  • Implement and maintain Site License SOP’s.
  • Work with Regulatory Consultants to license NHP’s.
  • Respond to IRN’s and non-compliances.
  • Obtain Organic certification for products and facility.
  • Inspect, test, and sample products/materials and ensure specification compliance.
  • Ensure product labels are compliant.
  • Respond to customer/consumer complaints
Qualifications:
  • Sound understanding of documentation control principles, good manufacturing practices and quality system requirements
  • Detail oriented with attention to accuracy, ability to independently organize and prioritize in a dynamic environment as well as manage multiple tasks
  • Two years Quality or Regulatory experience with Health Canada compliance requirements, quality systems/tools, finished product release, and document control.
  • Knowledge of Health Canada requirements associated with self-care products. Natural Health Products (NHPs).
  • Proficient in product release process for finished products in Canada
  • A degree or diploma in a science related field Chemistry, Biology.
  • Demonstrated proficiency with Microsoft Office, and Adobe Acrobat.
  • Adaptable and persistent.
Interested in learning more about this opportunity? Apply here: https://www.fitzii.com/apply/41398?s=c6
Don’t see the right role but still interested in connecting? Send your resume and dream job details to hr@tallgrass.ca.